how do i report a downed comcast line? how do i report a downed comcast line?

Report an Outage | PECO - An Exelon Company - PECO Energy Company There may be a 60 day notice cancellation fee for your service. Call 911, which will get the FD out to asses the wire (s). Sky News is distributed via an English-language radio news service, and through online channels. For more information, please see our There are low-hanging wires at 209 and 215 South 10th street, Nashville, TN 37206. Occasionally there is a mix up and Comcast forgets to bury the drop. 1 6 Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line), Type your message in the text area near the bottom of the window. If you are experiencing problems with Comcast Xfinity, please submit a report below. In the aftermath of a major storm, be aware of hazards presented by downed power lines. Please send a private message with your name and service address by clicking on the chat icon so I can further assist. Hope this helps you out. Make sure you are signed in with your Xfinity credentials. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. The metal cable is entangled in my chain-link fence and poses a serious hazard if there was a lightning storm. Privacy Policy. It is to be expected when weather conditions are severe. You can email the site owner to let them know you were blocked. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. There appears to be no other way to contact comcast/xfinity. Type a message to let us know what your issue is. DO NOT TOUCH downed lines or anything they are touching. It's a hazard to pedestrians and vehicles! Service Status Center | Comcast Business Thank you for bringing this issue to our attention. Comcast Line Down in My Yard : r/Comcast_Xfinity - reddit Warn others to stay away. If youve got a free afternoon, you can run the cable yourself and save some money. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. Yes, Comcast will come to your house to install the cable lines and equipment to your home. A South Carolina jury found Alex Murdaugh guilty in the fatal shootings of his wife, Margaret, and their son, Paul. Sound the horn, roll down your window and call for help. We can assist you with getting a ticket opened to let our amazing local team know. When should we expect this to be corrected? Two delivery trucks have had close calls recently. Or text 'OUT' to 697326 to report an outage and 'STAT' to receive outage updates. Write your 17-digit account number on the "For" line of your check or money order. Just tell on the phone, "downed power line.".Always assume the downed cable line is energized and carrying electricity. How do I know if my home is wired for Comcast? Home Maintenance Question: Does Comcast Hve To Repair A Cut Cable Line. Comcast landlines are being used by homes and businesses alike. I am extremely frustrated this issue has not been of the upmost importance to your company. Help with my Comcast issue First: share to improve GetHuman3339193's odds Strength in numbers! Report a Problem Full Outage Map Problems in the last 24 hours The graph below depicts the number of Comcast Xfinity reports received over the last 24 hours by time of day. Can you direct message us your name and address, please? It's in front of my yard, and it goes across the street. Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. This thread has been locked by the moderators of r/Comcast_Xfinity, Welcome to the Xfinity community! If you're stuck staring at a blank TV or computer screen, check your Xfinity equipment before calling Xfinity customer service. Don't touch anything or anyone in contact with a downed power line. and our Then, call PG&E at 1-800-743-5000. That legacy of commitment to customer service continues throughout this pandemic as DISH has taken active steps to maintain your ability to sign up for DISH service and protect you and your family during technician visits and in the DISH installation process. It's not the power line and I don't think it's the regular cable either because there's no service outage. Thanks! How do I get Comcast to fix a cable line? - MetaFilter If you smell natural gas or see downed power lines please do NOT use this page. We have made changes to keep employees safe so response and call times may be longer than usual. Eastand Royal - Vice President of Customer Experience - LinkedIn how to report downed wires | Xfinity Community Forum Downed Wires | Baltimore Gas and Electric Company If youre signing up for new services or moving, you can check online to see if Xfinity service is available at your address. The only option appears to the the Xfinity Assistant bot, which asks me to sign in. Report an Issue - Xfinity Support Reporting A Downed Dangerous Pole | AT&T Community Forums ET. Help and Support Topic | Comcast Business Support If you have questions about your services, we're here to answer them. Hello saftek and welcome, New comments cannot be posted and votes cannot be cast. Sky News - Wikipedia Type your message in the text area near the bottom of the window. Report a downed power line If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1. I explained this to the rep when I called to cancel. It is the world's oldest national broadcaster, and the largest broadcaster in the world by number of employees, employing over 22,000 staff in total, of whom approximately 19,000 are in public-sector . Press Enter to send it. Going forward, I'm truly sorry to hear about the delay in response time on our part regarding your recent ticket inquiry as this is not the experience we want for you! There is no cost to you to replace/bury a drop and your yard will be restored to its original state once the drop is buried. I am an Official Xfinity Employee. How To Repair A Cut Underground Cable Line, Question: How Much To Repair Comcast Cable Box, Question: How To Repair Cut Electrical Cable, Question: How To Repair Cut Internet Cable, Quick Answer: How Much To Repair Outdoor Comcast Cable Box, Quick Answer: How To Repair A Cut Directv Cable, Quick Answer: What Is Cost To Repair Outdoor Comcast Cable Box, Quick Answer: What Is Cost To Repair Outdoor Comcast Cable Tap. Click the "New message" (pencil and paper) icon, 3. The tubing will start to shrink almost right away. Connectivity and managing Your Comcast Business network. Wires down in your yard: Who is responsible? - ABC27 Our actual service provider ATT evaluated the line and identified it as Comcast's, so they unfortunately can't touch it. Call 9-1-1 immediately to report a fallen power line. Then it thanks me for signing in. If you receive overhead electric service, your electric system con- sists of the following: 1. X | `>`. Find an Xfinity Location Check the status and hours of locations near you. I have a downed wire in the middle of the street. Can you please send us a Modmail message with your first and last name and full address? I am a bot, and this action was performed automatically. Here is a list of frequently requested telephone numbers: Cable. You have to sign up for gig service and sign a 2 year contract first. I am a bot, and this action was performed automatically. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. I'll bring it to the attention of a board admin, I know that doesn't do you any good now. Comcast Xfinity Outage Map. For immediate assistance, check out the Xfinity Assistant. 0 0 U user_2ed7eb New Contributor 1 Message 2 years ago Include the words "Firewall Investigation" in the subject line. I need someone to come out and fix it. Ask for the Comcast liason. A violation of this law can lead to misdemeanor or felony charges, and is punishable by up to 3 years in jail. Downed/hanging electrical wires - who to report to? | Universal Hub By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Contact Us - Customer Support | DISH Stay safe if a fallen power line touches your car If your vehicle comes in contact with a downed power line, follow these safety rules: Stay inside your car. The modem then uses an Ethernet cable to connect to your computer or router, which is what gives you access to high-speed internet. How do I report an above ground cable down? : r/Comcast_Xfinity - reddit If you have questions about your services, we're here to answer them. We have made changes to keep employees safe so response and call times may be longer than usual. Xfinity cable TV or internet outages typically happen when Comcast's network goes down, but equipment problems can sometimes look like network problems. A woman in Huntington says she contacted Comcast several times about a line. Our actual service provider ATT evaluated the line and identified it as Comcast's, so they unfortunately can't touch it. Verizon Business customers. Solid copper core RG6 is used to power amplified antennas and satellite dishes all the time. Question: Does Comcast Hve To Repair A Cut Cable Line. . The easement at my back property line has poles with electric and utility lines. Usually 911 dispatch has unlisted numbers for utilities. How do I report a downed telephone line? Update on June 10, 2021. Xfinity Status Center - Check for Service Outages In Your Area If the center conductor of the cable is solid copper, it carries it quite well. to Call your mayor's office. Heads up: Extreme weather or other factors can bring down lines, including electrical lines. Let us know. In the top right corner, you'll see a little chat icon near the bell icon. Good thing you guys have a monopoly otherwise your endlessly terrible customer service would put you out of business. 115.124.120.233 This will stiffen the damaged area and protect the exposed wire to prevent further wear and tear. Let us give you a call as soon as an agent is available. Press question mark to learn the rest of the keyboard shortcuts. Contact Us - Customer Service Phone Numbers & Chat | Frontier I am a bot, and this action was performed automatically. Stay at least 10 feet away from the wire and secure the area to keep others away, too. How to report a downed wire if I'm not a customer? : r/Comcast_Xfinity We're sorry that didn't solve your issue. Contact Comcast and let them know of the down landline problem. For questions and concerns regarding service and billing, low hanging cable wires, unrestored easement post-construction or repair work: Comcast: 1.800.934.6489 AT&T Uverse: 1.800.288.2020 Phonoscope: 713.272.4600 Suddenlink: 1.877.794.2724 En-Touch Systems: 1.888.765.6461 Why is my Xfinity Cable box stuck on boot? How to stay in touch with Verizon during an emergency In the meantime, can I just roll up the abandoned material as best as I can and leave it in the alley? Status Center Xfinity app Download the app or text "Xfinity app" to 266278 and get help. Select Restart Modem to begin troubleshooting. For immediate assistance, check out the Xfinity Assistant. Please call this number (855) 307-4896 to set up your service. Comcast Business is here to provide outage information for your Comcast Business Internet, TV, Voice, and other services. You can also request a call at a time that fits your schedule. You aren't allowed to. I am liable if someone were to get electrocuted from my fence as it is your wire which has been hanging down for months now. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. We've had a downed wire touching our building for about two months at this point. Some utility companies mark or paint their lines. I can understand your view and that is why we have implemented alternative platforms such as Twitter, Facebook, Reddit, and here! Provide your account info and say, Line is down., Dont have AT&T service? Tips in case of an outage What if my power is out? When asked if you want to order new service, say "No." You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. Once you have done that go ahead and send us a peer to peer message so we can begin the ticket process. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Please send us a direct message to "Xfinity Support" with your full name and address. First Call 9-1-1. I also appreciate you taking a moment out of your day to reach back out to our team! A coaxial cable is capable of carrying current. Woman battles Comcast over downed line - WSAZ Click the Check for Issues button. With our new Xfinity support chat, you do not need to input the name of a person. We can absolutely help you with alerting our local team to that downed line as well as look into any internet concerns or issues you are having. Whenever there is an outage, your first step is to report it via email or twitter. Emergencies and Safety | Consumers Energy Otherwise, press 0 at each prompt; eventually get rep. You should never get a big shock from a coax cable. Hope this helps you out. Throughout our history, DISH has always put customers first. You should contact 1800-391-3000 and speak to any technical agent and request them to put in a Saftey ER ticket and a wiring crew will be dispatched to you location. They have been hanging very low for over a year. If you cant find your address online, you can chat with us at xfinity.com/chat or call 1-800-Xfinity and well determine if service can be provided to your address. I am a bot, and this action was performed automatically. Its important that you dont exit the vehicle unless youre in imminent danger. Should you experience further issues, please create a new post. Click Continue. I hope youre having a great week so far! Report it online using Xfinity Assistant. Before contacting them, items GetHuman3339193 may need: Name on account, Billing Address, Last four of social security, and Account PIN The issue in GetHuman3339193's own words How to report a downed wire if I'm not a customer? Please send us a PM with your first and last name, as well as house numbers to your service address. Who Do You Call for a Downed Cable Line in 2023? - Report Down Phone If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1. Depending on how many different rooms you are wiring, you may only have to go through a few inches of wall. A drop-down list appears. Privacy Policy. Scan this QR code to download the app now. Voting closed 14. How much notice do you need to give Comcast to cancel? Our community is your official source on Reddit for help with Xfinity services. Payments are posted to your account after 5:30 p.m. on the day they are received. I called but only received voice mail. Did you find drooping wires, downed lines, or AT&T equipment in a yard or on the street? Get in touch with Comcast Business. If you're lucky and it's only phone or cable, they'll coil the wires safely out of the way, and notify the provider (s). Welcome to the Xfinity community! Thanks. That's not what we want to see! We have all the tools to help with your cable line and make sure it gets taken care of. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. how do i report a downed comcast line? - tourdefat.com .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I just want to report a down power line due to the storm and it wont let me how can I do that?. Where on your property are the lines down on and would you consider them a safety hazard as of now? The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. I'd like to report a downed telephone/cable wire but my service address isn't near where I'm seeing the issue. Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area. I was able to use the support chat to talk to ComcastAirelle who said they would put a ticket in and that I should hear back in a few days and they would follow up with me too. Our actual service provider evaluated the line and identified it as Comcast's, so they unfortunately can't touch it. We ask for direct messages because we can't post personal information in public. Check an issue already reported Call our Buried Wire Center at 800.924.9420 Monday through Friday between 8:00 a.m. and 6 p.m. Hello @user_300363 and thank you! Let us know. Report unburied cables, exposed wires, or downed lines - AT&T Check for outages Common Solution Make sure that your cables are tightly connected to your device and your wall outlet Cable and internet connections can become loose over time and cause issues with your service. Comcast phone support has been extremely unhelpful and they don't seem to have a public safety line I can ring into either. There are two wires hanging down, one black cable wire and the other a twisted metal cable which appears to be the ground wire. Performance & security by Cloudflare. Archived post. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, How on earth can you reach a human to report comcast wires that are lying in the ground? Comcast phone support has been extremely unhelpful and they don't seem to have a public safety line I can ring into either. That person will tell you who the city's contact is in the Comcast governmental affairs office. If they're power lines, they'll caution tape the area and notify DPW and the appropriate power company. Create an account to follow your favorite communities and start taking part in conversations. and our Picking up downed tree limbs, branches, clearing roads and repairing damage -- they were all part of the cleanup. First, your internet service provider sends a data signal through the coaxial cable, or coax cable, into your homespecifically, to your modem. I'm sorry you've had this experience with reaching out to fix this line, u/KennyLog_Ins. Let us know if you find downed or uncovered wires or cables in your area. I do apologize once again for the delay on our end and sincerely appreciate all your patience! If the wire has been completely cut or its hanging on by a few strands of copper wire and youre skilled with a soldering iron you can repair the cut wire yourself. How do I report a downed line in as few steps possible https://corporate.comcast.com/stories/meet-our-digital-care-team. If you need to make an overnight payment, please send to: Frontier 5050 Kingsley Drive Cincinnati, OH 45227-1115. Report it as a hazard to your local PD, maybe they have a better contact. (You can also find Xfinity Assistant by clicking the Chat with Xfinity button in My Account.) You can report an issue by going to the Xfinity Status Center. Emails sent with an attachment cannot be processed. To report down the cable line, you can contact PPL Electric Utilities and report it immediately to 1-800-342-5775 (1-800-DIAL-PPL). For immediate assistance, check out the Xfinity Assistant. To send a direct message you may need to:Click "Sign In"Click the "direct message" iconClick the "New message" (pencil and paper) iconType "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.